FAQ

How do you price your books?

We research each book that comes in to determine fair market value. Our prices reflect our aim to provide you with good quality bargain books plus often rare and collectible books at reasonable prices. As such, we can continue to provide books to our customers with value for both readers and collectors and a fair profit for this bookstore.

What is your return policy?

We want you to be satisfied with the books you buy from Red Cart Books. Books that are purchased in the store should be examined before buying so that complete satisfaction can be assured, and the sale will be considered final.

Books that are purchased online and shipped can be returned within ten days of receipt for a full refund. Book must be in the same condition in which it was purchased. Please notify us by email or phone before returning a book. Returned books should be in the original (or equivalent) packaging. Refunds initiated on item return and inspection.

What payment methods do you accept?

We accept cash, debit (tap only), and credit cards in our local store. Online orders go through Biblio.com.

How do you evaluate and grade your books?

The following is meant as a general guideline.

As New – The book has no visible defects, scuff marks, or wear, regardless of age.

Fine – The book is in almost new condition, may have been opened and read, and may have almost imperceptible scuff marks or wear.

Very Good – The book shows signs of gentle wear, including bent corners, scuff marks, slight creases in spine but no cracks in binding (for paperbacks), slight yellowing of page edges in an otherwise fine old book, or other small defects.

Good – Most used books fall in this category, showing wear of a book read many times, and may include small tears, cracked spine but with pages intact (in paperbacks), scribbles and underlining, dampstains or slight water damage, fading on spine, creased pages and covers, spots, dents, and stains.

Fair – A well-worn book that may have many of the above defects, or may have larger tears, loose binding, significant shelfwear, water stains, etc. The book is still in good reading condition.

Poor – The book may have loose pages, missing or detached binding, significant water damage, rips, wear, stains, or spots. Generally a good reading copy. Old books may be assigned this grade and still be offered for sale because of their intrinsic value.

Do you charge GST?

No, not yet, but that will change sometime in the future. When we near the point at which the government requires us to register, we will do so and will be charging 5% GST thereafter on all Canadian orders, in full compliance with tax laws. PST is not charged on books in Ontario.

How does your store credit work? What are the restrictions?

To be completed shortly.